Riverside Lighting Technologies, LLC (“Riverside,” “we,” “our,” or “us”) operates this website and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, requesting an estimate, submitting a form, or communicating with us, you agree to the terms of this Privacy Policy.

Business Address:
Riverside Lighting Technologies, LLC
10316 Business 21
Hillsboro, MO 63050
United States

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1. Information We Collect

We may collect the following types of personal information when you visit our website, contact us, or use our services:

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A. Information You Provide Directly

• Name

• Email address

• Phone number

• Physical address

• Project location details

• Preferred contact method

• Messages, comments, or uploaded files

• SMS opt-in consent (if you choose to receive text messages from us)

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B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral URLs

• Cookies and similar tracking technologies

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C. Information from Third-Party Tools

If you interact with our scheduling system, maps, payment links, or embedded third-party widgets, those services may also collect information according to their own privacy policies.

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2. How We Use Your Information

We use your information to:

• Provide quotes, schedules, and service-related communications

• Respond to your questions and requests

• Create and maintain customer and project records

• Send appointment reminders, project updates, and estimate confirmations

• Improve website performance and user experience

• Send marketing communications only if you have opted in

• Protect against fraud, unauthorized access, and misuse

• Comply with legal obligations

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SMS Communications

If you choose to receive SMS/text messages from us, we use your mobile number only for:

• Appointment reminders

• Project updates

• Estimate and service communications

• Voluntary marketing updates (only with explicit opt-in)

• SMS consent is not shared with third parties.

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3. How Your Information Is Shared

We do not sell your personal information.

We may share your information only with:

• Service providers and contractors who help us operate our business (e.g., scheduling platforms, payment processors, email/SMS service providers, website hosting services)

• Insurance providers or financial institutions only when necessary for job financing, project approvals, or insurance claims (and only with your authorization)

• Government authorities when required by law

• These parties are only permitted to use your information to perform services on our behalf.

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SMS Consent Sharing

• To meet compliance standards, we clearly state:     “SMS consent is not shared with third parties.”

• We do not transfer, sell, rent, or disclose SMS opt-in data to any third parties, affiliates, or outside companies.

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4. Cookies & Tracking Technologies

We may use cookies and similar tools to:

• Improve website functionality

• Analyze user behavior

• Personalize your online experience

• You can control cookie settings through your browser.

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5. Data Security

• We use industry-standard safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

• However, no online system is 100% secure, and we cannot guarantee absolute protection.

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6. Your Choices

You may:

• Opt out of marketing emails at any time

• Opt out of SMS messages by replying “STOP”

• Request to update or delete your information

• Disable cookies through your browser

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To make a request, contact us at:
sales@riversidelightingtech.com